Caesars Casino Terms & Conditions

1. About these Terms

These Terms & Conditions form an agreement between you and the operator of Caesars Casino. They apply to the website, mobile services, games, account features, promotions and other services made available through the platform. Additional rules may apply to particular games, tournaments, promotions or payment methods. Those rules will be displayed or referred to before the relevant service is used and form part of these terms.

You should read these terms, the Privacy Policy, the Responsible Gambling information and any promotion-specific conditions before using the site. If you do not agree with any part of the agreement, you must not create an account, deposit funds or use the services. If you have questions about the meaning or application of a term, you should seek independent advice before continuing.

Changes to the agreement

The operator may update these terms from time to time to reflect changes to the services, technology, business practices or applicable legal requirements. The latest version will be published on the website, with the date of the latest update shown where appropriate. Changes will apply from the date stated in the updated version or, if no date is stated, from publication. You should check this page regularly. Continuing to use the services after an update means that you accept the revised terms.

Applicable requirements

You are responsible for making sure that your use of Caesars Casino is lawful in the place where you are located. You must not access or use the site where gambling services are prohibited or restricted. The operator may apply identity, age, location, financial crime, fraud prevention and other compliance checks as required by applicable laws, regulations and internal procedures.

2. Your account and eligibility

To use services that require registration, you must provide accurate, current and complete information. You must update your details if they change. Information may include your name, date of birth, residential location, payment details and other information reasonably required to verify your identity or assess your eligibility. Providing false, misleading or incomplete information may result in restrictions, suspension or closure of your account.

You must meet the minimum legal age and any other eligibility requirements that apply to online gambling in your location. You must not create or use an account on behalf of another person, allow another person to use your account or permit anyone who is not eligible to access gambling services through your account. Accounts are intended for personal use unless the operator expressly agrees otherwise.

Account security

• Keep your username, password, authentication information and devices secure.
• Do not share account credentials with another person or store them where they can be easily accessed.
• Notify the operator promptly if you suspect unauthorised access, lost credentials or unusual activity.
• Log out after using a shared or public device and take reasonable steps to prevent access by children or other unauthorised users.
• Accept responsibility for activity carried out through your account unless the operator determines that the activity resulted from a matter outside your reasonable control.

You may have only one account unless the operator gives written permission for an additional account. Duplicate, linked or fraudulent accounts may be closed or consolidated. Where an account is restricted or closed, the operator may review related accounts, transactions and activity to protect the platform and comply with its legal obligations.

Verification checks

The operator may ask for documents or information to confirm your identity, age, address, source of funds, payment ownership or other account details. You must provide information that is genuine, readable and suitable for the purpose requested. Until checks are completed, access to some services, deposits, withdrawals or promotional benefits may be delayed or restricted. If the information cannot be verified, the account may be suspended or closed in accordance with applicable requirements.

3. Games, deposits, withdrawals and promotions

Games are provided for entertainment. You understand that gambling involves risk and that there is no guarantee of winning or recovering money spent. Game outcomes are determined by the relevant game systems and rules. You must review the information shown for a game before playing, including any stake options, result conditions, features and applicable rules. If there is a material interruption or technical issue, the operator may investigate the event and take reasonable corrective action.

Deposits and balances

You may deposit funds only using a payment method that belongs to you or that you are authorised to use. The operator may reject, reverse or restrict a transaction where it cannot confirm the payment method, where a payment is disputed or reversed, or where a transaction appears unlawful, fraudulent or inconsistent with these terms. You should check all transaction details before confirming a deposit.

Funds in your account must not be used for unlawful purposes or to support activity that breaches these terms. You must not use the platform to launder money, conceal the source of funds, evade financial controls or conduct unauthorised commercial activity. The operator may delay or refuse transactions and may make reports to relevant authorities where required or permitted by law.

Withdrawals

Withdrawal requests may be subject to identity verification, payment checks, fraud screening, applicable play requirements and any other conditions disclosed on the site. Withdrawals will generally be returned through an approved method and may require the operator to confirm that the payment account belongs to you. Processing may be affected by incomplete information, payment provider requirements, security reviews, technical issues or legal obligations. Any limits or conditions applicable to a withdrawal will be shown through the relevant account or payment information.

Promotions and bonuses

Promotions, bonuses, free plays and other offers are subject to their own terms. These may include eligibility rules, opt-in requirements, expiry periods, contribution rules, wagering or play-through requirements, game restrictions, maximum values and withdrawal conditions. You should read the full offer terms before accepting a promotion. If there is a conflict between a promotion's specific terms and these general terms, the specific terms will apply only to the extent of that conflict.

Unless expressly stated otherwise, a promotion is limited to eligible customers and may not be combined with another offer. The operator may withdraw, amend or cancel an offer where there is a technical error, suspected misuse, abuse, fraud or a change required by law. Promotional funds or related winnings may be removed if they were credited incorrectly or obtained through a breach of the relevant conditions.

• Do not create multiple accounts to obtain an offer more than once.
• Do not use automated tools, collusion or coordinated play to gain an unfair promotional advantage.
• Do not transfer promotional funds, bonus entitlements or account access to another person.
• Check the promotion page for the conditions that apply before depositing or playing.

4. Acceptable use, suspension and legal information

Acceptable use

You must use the site honestly and for its intended purpose. You must not interfere with the operation or security of the platform, introduce malicious code, exploit a fault, copy or modify site content without permission, scrape data, use bots or other automated systems, or attempt to gain unauthorised access to any account, network or service. You must not publish or transmit material that is unlawful, threatening, abusive, defamatory, discriminatory or intended to disrupt the experience of other customers.

You must not manipulate game results, interfere with random outcomes, exploit a software defect or engage in collusion, fraud, chargeback abuse or any other unfair activity. The operator may review technical records, account information and transaction history when investigating suspected breaches. A decision may be based on available evidence and on the need to protect customers, the platform and the integrity of the services.

Suspension and closure

The operator may suspend, restrict or close an account if you breach these terms, fail a verification check, use the service unlawfully, create a security or compliance risk, or if the operator is required to do so. An account may also be closed at your request, subject to completing outstanding verification, transactions or legal checks. You must not open a new account to avoid a restriction or closure.

If an account is closed, the operator will deal with any remaining balance in accordance with applicable law, verification results, payment requirements and the reason for closure. Funds associated with fraud, unlawful conduct, a reversed payment or a breach of these terms may be withheld where permitted. Closing an account does not remove obligations that arose before closure, including obligations concerning disputed transactions, misuse, confidentiality or liability.

Availability and liability

The operator aims to keep the website and services available, but uninterrupted access cannot be guaranteed. The site may be unavailable because of maintenance, upgrades, telecommunications problems, third-party services, security events or circumstances outside the operator's reasonable control. You should not rely on the site as a permanent record of account information, so retain your own transaction and communication records where appropriate.

To the extent permitted by law, the operator is not responsible for losses caused by your failure to protect account credentials, your use of an unsuitable device or connection, unauthorised access resulting from your actions, third-party payment services, or events beyond the operator's reasonable control. Nothing in these terms excludes or limits a consumer guarantee, right or remedy that cannot lawfully be excluded or limited under Australian law.

Complaints and general interpretation

If you have a concern about an account, transaction, game or promotion, raise it through the customer support channels made available on the website. Provide enough information for the issue to be reviewed, including relevant dates, transaction references and screenshots where appropriate. The operator may request further information and will assess complaints in accordance with its procedures and applicable requirements.

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent allowed by law. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms, together with the documents referred to in them, describe the agreement governing your use of Caesars Casino. Responsible gambling information remains available at all times, and you should use the available controls or support options if gambling is no longer enjoyable or manageable.